Privacy Policy
Introduction
At Story Socials, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services. By accessing or using our website, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information:
- Identifiers: Name, email address, shipping address, billing information, payment details.
- Characteristics: Age, gender, preferences.
- Online Activity: Pages visited, videos watched, browsing behavior.
- Technical Data: Device information, IP address, cookies.
How We Use Your Information
We use your information for:
- Processing and fulfilling orders.
- Communicating with you about your account and services.
- Personalizing your experience.
- Improving our website and services.
- Preventing fraud and ensuring security.
- Complying with legal obligations.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfill our contractual obligations with you (e.g., processing orders).
- Legitimate Interests: To pursue our legitimate interests, such as improving our services and preventing fraud.
- Consent: For certain activities, such as marketing communications, we obtain your explicit consent.
Information Sharing
We may share your information with:
- Service providers who help us operate our website and services.
- Business partners for marketing purposes (with your consent).
- Legal authorities as required by law.
Data Transfers
We may transfer your personal information to countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
Your Rights
You have the following rights:
- Access and rectification of your personal data.
- Erasure of your personal data.
- Restriction of processing.
- Object to processing.
- Withdraw consent.
To exercise your rights, please contact us at create@storysocials.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect usage data. You can manage your cookie preferences in your browser settings.
Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any significant changes by posting the updated policy on our website.
Contact Information
For any questions or concerns, please contact us at create@storysocials.com.